With Engage you can manage customer dialogues across your social media channels - all in one place. Explore our social media management tool.
The sociala media management tool that makes it all easier!
- Get started fast! - the tool is proven easy to use, designed for a great overview with the features your team really needs
- Bridge the gap between customer service and marketing - Share both the content plan and the customers' responses across your teams - without ever having to leave the tool
- Control access - Control detailed access for each of your individual team members - on every social media channel
You will love your new inbox
- Send great answers fast, in all channels - every time (even in a crisis)
- See comments on all Ads and even where you are @mentioned
- Keep your Inbox clean by marking individual comments as Done
Smooth collaboration within your social team
- See in real time what your colleagues are answering
- Live chat with your colleagues
- Assign messages to colleagues
Work better, stronger, faster
- Ask for help from colleagues that are outside your social team
- Save replies and quickly reuse them later
- Mark important messages for follow up
Measure everything - Know how to get super happy customers
- Quickly overview your incoming volumes and response times
- See how individual team members are performing
- Know how well your organization fulfills its defined goals
Features
Let us tell you more and get a free trial!
NETWORKS SUPPORTED BY RELATIONDESK
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