Engage

Manage customer dialogues across your social media channels, all in one place.

Retriever Engage lets you manage social media customer dialogue all in one place

 

With RelationDesk Engage you can manage customer dialogues across your social media channels - all in one place. Explore our social media management tool.

 

RelationDesk is the sociala media management tool that makes it all easier!

  • Get started fast! - RelationDesk is proven easy to use, designed for a great overview with the features your team really needs

  • Bridge the gap between customer service and marketing - Share both the content plan and the customers' responses across your teams - without ever having to leave RelationDesk

  • Control access - Control detailed access for each of your individual team members - on every social media channel

Book a demo

You will love your new inbox

  • Send great answers fast, in all channels - every time (even in a crisis)
  • See comments on all Ads and even where you are @mentioned
  • Keep your Inbox clean by marking individual comments as Done
Retriever Engage - RelationDesk inbox feature example

Smooth collaboration within your social team

  • See in real time what your colleagues are answering
  • Live chat with your colleagues
  • Assign messages to colleagues
Social team collaboration feature example from RelationDesk

Work better, stronger, faster

  • Ask for help from colleagues that are outside your social team
  • Save replies and quickly reuse them later
  • Mark important messages for follow up
Collaborate on social media customer service with the Ask for Help feature - example

Measure everything - Know how to get super happy customers

 

  • Quickly overview your incoming volumes and response times
  • See how individual team members are performing
  • Know how well your organization fulfills its defined goals
Monitor and analyze your response time on social media with RelationDesk

Let us tell you more and get a free trial!

Book a demo
NETWORKS SUPPORTED BY RELATIONDESK
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Why choose RelationDesk?

Service that you will love

 

Your personal Success Manager is your new best friend. They will simply make your life easier.

We really know social media! You get best practices, new trends and how to always improve.

We support your team

 

We will train your entire team in RelationDesk. And of course also help all your future team members.

Lean back. Because everything in RelationDesk will run smooth.

Your GDPR super option

 

RelationDesk's app servers are owned by a Swedish company that have no American parent company.

Is Cloud Act & GDPR important to you? Talk to us! You will be surprised at the level we can deliver.

Clients using RelationDesk
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RelationDesk - Your Complete Social Media Management Platform

ENGAGE

with your customers

 

Understand and optimize how visitors and followers interact with your brand on social.

Learn the best times to publish, what topics perform with your audience, easily duplicate successful content across channels, and explore sentiment analysis all in one platform.

PUBLISH

your content

 

Design great content, schedule it in the content calendar and publish to all your social media channels.

Even better, our tool lets you collaborate smoothly across teams and implement a proven approval process. Social media content work has never been smarter.

 

MEASURE

to get key insights

 

It's time to exceed your customers' expectations by taking true control of your performance.

Get all the data and deep insights you need to understand and optimize your customer care, communication, and content KPI across social media. We make it easier than ever.

”RelationDesk enables us to deliver the financial world’s top social media customer service!”

THOMAS BRINK, SOCIAL MEDIA MANGER, SWEDBANK